SHIPPING SERVICE & ESTIMATED ARRIVAL ePacket for US orders ---> 5-15 Days China Post for Europe : 7-25 Days China Post for Canada : 7-25 Days China Post for United Kingdom : 7-25 Days China Post for Australia : 7-25 Days China Post for Germany : 7-25 Days
We will inform you as soon as your item ships and provide you with tracking information.Why does it take 3-4 weeks?Because we order single pieces as needed direct from an overseas manufacturer, which keeps costs lower for you! If you need your item faster, just contact us and we can arrange for expedited shipping for about $20. Guaranteed Christmas shipping ends November 15.
ORDER ISSUES AND FEEDBACK
If you have any questions or concerns, rest assured that I always respond within 24 hours, usually less. In the event of a problem with your order, please contact me so that we can resolve the issue together. I love making my customers happy!
I accept returns to my personal address so long as they are sent within two weeks of receipt and are in pristine condition on arrival. Get in touch if your item is not as described and I will provide you with my address. You pay the cost of shipping. Intimates such as corsets may not be returned unless they are in the original packaging (unworn). Keep in mind that items are photographed in a flattering way, and your order may arrive wrinkled. Colors, too, may vary according to lighting, your computer screen, etc.
Item will be shipped from:
With Another Item
Orders are usually processed in one-five business days and typically take 2-4 weeks to arrive, depending on your location and the shipping method used. Items rarely take longer - as long as 8 weeks - depending on holidays and your country's customs process. Look at each item's info to learn more.
Contact us within a week after the items arrive with your name, order number, the name(s) of the item(s) you wish to return and a brief reason for the return.
If your items arrive not as expected or defective, you may exchange the item or receive a refund if you mail the item to me within two weeks of receipt. You pay the shipping charges. I do not grant refunds for customer error (ordered wrong size/color or entered wrong address).