I send your item in most of the time your purchase within 24 hours.
USA, Canada and worlwide you receive your item in 10 days usually.
In Europe you can count on 5 days.
Sometimes a little more but know that I've never had problems with shipments.
I accept returns without conditions, if you have a problem with your purchase then we will find a solution.
But attention to one thing, we must be careful not to ruin in shipping cost;)
If we have a problem with the order, if things went wrong, if we not hear, know that I would always find a way to fix the problem, if I have to pay your order, I would without question.