celdeconail

Shipping Policy

All items except special orders ship within two working days after payment is received. Shipping is done by Hellenic Post first priority registered mail to ensure a safe delivery. I always provide a tracking number as soon as I have posted your package. Shipping to Europe takes around 10 working days, to the US approximately 2 weeks, while shipping to other international locations can take up to 4 weeks. Please note that after I ship out your package what happens to it is beyond my control. Any post office delivery issues are not my fault. Registered mail can always be tracked and cannot easily get lost but I bear no responsibility if you do not go to pick your package up. Any customs charges are the responsibility of the buyer. Make sure you have provided the correct addres. If you want your item shipped to an alternate address, add a note to seller during checkout.

Return Policy

Because of the nature of the items I accept no exchanges. If there is a problem with your order, message me and we can work it out.

Refund Policy

If by any chance your package is returned to me as unclaimed, I will contact you to arrange re-shipping it. The extra shipping cost will be covered by the customer. If I get no reply within 3 days, I will refund the cost of the item minus shipping.