Hi Tek London

Shipping Policy

Our aim is to get your purchased items to you as quickly as possible. The items are shipped soon after payment is cleared.

Return Policy

Customer satisfaction is of utmost importance to us. Every item sold on hiteklondon.co.uk comes with a 40 day money back guarantee. If for some reason you are not happy with the item you have purchased from us, please contact us by clicking on the CONTACT US page on the top of the page, notifying us of the return within 10 days of receiving the item. After the confirmation email from us we must receive the item within 40 days from the shipping date for a refund on the purchased item, provided that the item returned is in the same condition as when you received it. When returning the product, please include the receipt issued by us in the package. Please note that shipping charges cannot be refunded on your return. Our shipping address for returns is: Hi Tek Designs by ALEXANDER PO Box 22696 Nicosia 1523 Cyprus If your shipment arrives damaged, please notify us within 48 hours via the CONTACT US page so that we can file a damage claim report with the post office, and either replace, or give you a full refund on your purchase including the shipping. Failure to contact us within the stated time period, will forfeit your right to file a damaged claims report.

Refund Policy

Customer satisfaction is of utmost importance to us. Every item sold on hiteklondon.co.uk comes with a 40 day money back guarantee. If for some reason you are not happy with the item you have purchased from us, please contact us by clicking on the CONTACT US page on the top of the page, notifying us of the return within 10 days of receiving the item. After the confirmation email from us we must receive the item within 40 days from the shipping date for a refund on the purchased item, provided that the item returned is in the same condition as when you received it. When returning the product, please include the receipt issued by us in the package. Please note that shipping charges cannot be refunded on your return. Our shipping address for returns is: Hi Tek Designs by ALEXANDER PO Box 22696 Nicosia 1523 Cyprus If your shipment arrives damaged, please notify us within 48 hours via the CONTACT US page so that we can file a damage claim report with the post office, and either replace, or give you a full refund on your purchase including the shipping. Failure to contact us within the stated time period, will forfeit your right to file a damaged claims report.