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Tashera Jean

Shipping Policy

Address and Personal Shipment Information: I automatically ship to the address on your Paypal account. If you want your item shipped to a different address, please contact me immediately after payment with the information via etsy. If I do not hear from you within 12 hours after payment is made, your item will automatically be shipped to your Paypal address. Also, please ensure that the address you entered when you signed up for your account is current. I cannot be held responsible for address errors. ------- Shipping Details: Insurance and a tracking number is automatically included with every purchase that is shipped within the continental United States automatically. I will contact you, via etsy, with the tracking number once your package is shipped. I will combine on shipping whenever possible. Please contact me for more information. ------- International Buyers: I will gladly ship to anywhere in the world. Insurance is *highly* recommended for International orders. Please note that the insurance cost is NOT included in the shipping price quoted. Please contact me immediately once the item is purchased if you would like to add insurance. I can then quote you an updated shipping price. Also, this is important- Please be aware of your countries policy on paying duties/taxes for incoming packages. I cannot be held responsible for whatever fees you are required to pay (if any) when your package arrives. That is a government requirement for your country, I have no control over it. ------- Shipping Schedule: I ship out Monday through Friday usually within 24 hours of payment. Therefore, orders placed on Friday after 2pm will not be shipped until the following Monday. Most items will be shipped via Priority mail which takes approx. 2-4 Business days to receive. If you need an item faster, please contact me via etsy and we can discuss the other shipping options available to us.

Return Policy

Due to the majority of my art being custom made and one of a kind, returns are Not permitted. If there is a problem with a piece (aside from damage caused during shipping), please contact me and we can discuss our options. Please note that in the unlikely event your package is lost or damaged during transit, I cannot be held responsible for any loss or damages incurred. However, if a problem does arise, please contact me immediately and I will work with you and the post office to resolve the issue as quickly and easily as possible. ------- If you are unsure if you want to purchase an item, please contact me for more photos and/or information. I want you to be happy with your purchase! ------- In the unlikely event of a return, please note that shipping costs will NOT be refunded, only the actual cost of the item. Also, please note that you will be responsible for any shipping charges to return the item to me.

Refund Policy

Due to the majority of my art being custom made and one of a kind, returns are Not permitted. If there is a problem with a piece (aside from damage caused during shipping), please contact me and we can discuss our options. Please note that in the unlikely event your package is lost or damaged during transit, I cannot be held responsible for any loss or damages incurred. However, if a problem does arise, please contact me immediately and I will work with you and the post office to resolve the issue as quickly and easily as possible. ------- If you are unsure if you want to purchase an item, please contact me for more photos and/or information. I want you to be happy with your purchase! ------- In the unlikely event of a return, please note that shipping costs will NOT be refunded, only the actual cost of the item. Also, please note that you will be responsible for any shipping charges to return the item to me.

Free Returns

Easy returns within 30 days.

Satisfaction Guaranteed

Hassle-free refunds & exchanges.

Secure Checkout

Privacy & security assured.

Global Shipping

We ship worldwide.