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The Fairies Pyjamas

Shipping Policy

We hope you find something special for you or your loved one, here at The Fairies Pyjamas! Should you have any questions that aren't answered below, please don't hesitate to contact us. -The Fairies Pyjamas will ship to anywhere- anytime. -Once we receive your online order and payment- you will be sent an email. -We will make every effort to send you order out the next day. -We will email you the tracking code once it has been shipped. -If there is any issue with your order- we will send you an email. -We use Canada Post to ship. -Please contact us for any inquiries.

Return Policy

Exchanges on items can be made only within 14 days of shipment. All merchandise that is returned must be in original new condition. It is the customer's responsibility to return an item, and we suggest sending it insured with a delivery confirmation, as packages do get lost in the mail. It is suggested that you notify us of your return, prior to returning it. There are no refunds on shipping or handling charges. Please enclose a copy of your original invoice or packing slip, note CLEARLY on it what you would like us to send you back for an exchange. If we made a mistake in shipping or there is a defect, there will be NO reshipping charge to you and return shipping will be refunded back to you. Shipping and handling is not refundable under any circumstances. If you experience a special circumstance or particular problem, contact us and we will accommodate to the best of our ability.

Refund Policy

We are exchange only within 14 days of purchase. The item must be in re sellable condition. If there is a specific problem we will negotiate on a case to case basis. We believe in fair policy- for you and us.

Free Returns

Easy returns within 30 days.

Satisfaction Guaranteed

Hassle-free refunds & exchanges.

Secure Checkout

Privacy & security assured.

Global Shipping

We ship worldwide.