- Product Details
- Shipping & Return Policy
Product Details
Styles: Horror
This item is handmade
Shipping
Item ships from: United States
Estimate shipping cost.
Shipping to:| Shipment Method | Cost | With Another Item (?) | Estimated Delivery Time |
|---|---|---|---|
| Standard | $3.95 USD | $2.00 USD | 3-5 days |
Payment Methods
We accept payments for all major credit/debit cards and Paypal.
Policies
Questions on Shipping?
Call us toll free at 800-924-6836
Canadian customers 978-369-9500
Orders are typically shipped in 1-2 business days from when order is placed. Whenever possible, we ship ASAP. Most orders placed before 1 PM EST Monday-Friday will ship that day.
Orders placed in our RebelsMarket Store will be shipped at our discretion either USPS FIRST CLASS MAIL, USPS mail, UPS Mail Innovations or UPS Ground AT OUR DISCRETION.
Typical delivery arrives within 4-5 business days, UPS Ground takes 5-6 business days.
There is no shipping on Saturday, Sunday, or Holidays, please allow time for this when ordering.
We will continue to expedite shipments every day as late as possible.
20% Restocking fee, shipping is non-refundable. Items must be returned unworn, in original packaging and condition.
THERE IS A 20% RESTOCKING FEE ON ALL RETURNS, SHIPPING IS NON-REFUNDABLE
In addition, all shipping costs are non-refundable and if you received free shipping on your order the cost to ship the item to you will be deducted from your refund.
SORRY WE DO NOT SUPPLY RETURN LABELS
THERE IS A 20% RESTOCKING FEE ON ALL RETURNS, WE ALLOW RETURNS ON ITEMS POSTMARKED WITHIN 14 DAYS OF RECEIPT OF ITEM. ALL ITEMS BEING RETURNED MUST BE IN ORIGINAL PACKAGE UNUSED TO QUALIFY FOR RETURN CREDIT. SHIPPING IS NON REFUNDABLE.
SEND RETURNS TO:
911Costume
40 Beharrell St Unit 3
West Concord, MA 01742
Return Authorization Form can be found here: http://www.911buycostume.com/Pages/infopage/ReturnAuth.htm
Size Exchange Form can be found here: http://www.911buycostume.com/Pages/infopage/Size_Exchange.htm
