Reviewed By
Marilyn O -
United States
February 05, 2019
Does not match the description.. I received a regular old hoodie. The hood is small not drapey. The moon and characters are the same but the long jacket is not long . It's made to look like a cape but it's not ..it's a plain hoodie
Store Response
February 05, 2019
Dear Marilyn,
We are sorry to hear of the issue that you have encountered with your order. As to provide better assistance, it would be much appreciated that you send us photos showing the problem. Please send photo/s to: fashionsproutusa@gmail.com Once we receive this information we will be able to correctly assess the issue and make appropriate arrangement to rectify this without delay. The purpose of requesting for photos is not only to prove that the item is not as described, but it also aids in minimizing the hassle and time for you to return the item back to us and wait for the replacement or refund.
Sincerely,
Fashion Sprout
