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Methods: -
- Buyer
Guarantee: - Full refund if you don't receive your order. Full or partial refund if the product is not as described. Secure Payments. Learn more about buyer guarantee
- Product Details
- Shipping & Return Policy
Product Details
New Rock feature high quality, individual and reliable shoes. Make a statement with these stunning shoes, they were certainly made for it!
These New Rock branded boots use the best quality leather with natural rubber soles, and have a naturally sewn 'comfort plus' system with breathable and removable leather insoles. The Black Devil Calf Boots feature an abundance of buckles, a Bold Platform with studded embellishments, lace up, along with the New Rock branding on the front top and a side zipper for easy access. The attention to detail is evident in this amazing collection of alternative goodness.
Shipping
Item ships from: Spain
Calculate shipping cost to your country.
Shipping to:| Shipment Method | Cost | With Another Item (?) | Estimated Delivery Time |
|---|---|---|---|
| Standard | $0.00 USD | $0.00 USD | 2-3 weeks |
Payment Methods
We accept payments for all major credit/debit cards and Paypal.
Policies
Neo-Geisha X Delivers Australia Wide and Internationally!
All postage in sent by regular mail, except packages over $100 which will now be sent by registered post at no extra cost.
If you would like express post or registered post for items under $100 please contact us as extra charges may apply.
Delivery Times within Australia
Victoria (VIC) - 7-21 Working Days*
Queensland (QLD) - 7-21 Working Days*
New South Wales (NSW) - 7-21 Working Days*
South Australia (SA) - 7-21 Working Days*
Western Australia (WA) - 7-21 Working Days*
Northern Territory (NT) - 7-21 Working Days*
Tasmania (TAS) - 7-21 Working Days*
CUSTOM MADE OR OUT OF STOCK : All Shoes, Boots and Clothing made under a custom basis please allow 60-90 working days for Manufacturing and Delivery.
If you need something urgently or by a specific day, delays do happen, please make a note on delivery instructions (Additional charges may apply for a urgent delivery). If you wish to have the items sent via Express Post or Registered Post, please contact us on contact@neo-geishax.com.au as additional charges may apply.
*PLEASE NOTE: Orders are sent out within these times. Some items may arrive quicker than this time frame due to volumes of stock on hand.
**Corsets, Clothing and Footwear may take about a week or two longer. This is beyond our control, if it does take longer we WILL contact you. *Subject to availability
Delivery Times Internationally
Internationally we send via Airmail which unfortunately isn't trackable online. Insurance is optional and costs $10.00 per $100 coverage.
Postage to the USA, UK, Europe and Canada takes 7-28 working days from when we ship. Usually 2-4 weeks from ordering.
*INTERNATIONAL ORDERS PLEASE NOTE: You may be subject to import duties and taxes on your order that are calculated once your order reaches your country. Additional charged for customs clearance must be paid by you. We have no control over any additional charges and cannot predict what they will be. Customs policies vary widely for different countries, so we would suggest contacting your local customs office to find out more information before placing an order. Neo-Geisha X accepts no responsibility for uninsured items lost in the post.
We will provide a refund, provided that the merchandise is returned in original condition (unworn, unwashed and with tags) within 7 days of receipt of your order.
ALL Shoes & Footwear: Footwear exchange/refunds must be returned in unworn new condition within 7 days of receiving your order. Do not attempt to return "Worn Footwear". Any merchandise determined to be worn will not be refunded. New Rock shoes cannot be returned or refunded due to the incorrect size being chosen, so please choose carefully.
ALL Clothing (Corsets,Tops, T-Shirts, Jumpers, Dresses, Skirts, Pants) & Handbags: We will not accept any returns if the items have been worn. The item must be returned in perfect condition, unwashed and with the swing tag still attached.
Anime/Collectable Figurines, DVD'S/Game's, Plush Toys/Pillows: We will not accept any returns on items that have been opened. All items must come back to us the way they were sent, in perfect and clean packaging.
Lingerie, Costumes, Hosiery, Hair Dye, Wigs, Glam Strips, Lashes, Nail Polish and Make-Up/Cosmetics: No Refunds, on these products due to Health and Hygiene Reasons.
Please contact Neo-Geisha X to organise any returns/refunds before sending back items.
All refunds are determined on a case-by-case basis by Neo-Geisha X and can be refused for reasons listed above. Please make sure products are in their original packaging, and come back to us in the condition in which they were received. Contact us at contact@neo-geishax.com.au within 7 days of receiving your order, if you would like a refund.
We process the exchange/refund when we receive your item back to our headquarters. Post all exchanged items with a REPLY PAID envelope or package so we can send the correct size back to you (Exchanges for certain brands may incur a fee, to be made via money order or direct deposit, instead of a return postage envelope to cover shipping costs). Return postage is available at customer's expense.
Every product dispatched from the Neo-Geisha X headquarters is always quality checked
to ensure you always get the correct item at the very best quality. Our customers always get what they pay for!
ALL Shoes & Footwear: Footwear exchange/refunds must be returned in unworn new condition within 7 days of receiving your order. Do not attempt to return "Worn Footwear". Any merchandise determined to be worn will not be refunded or exchanged.
ALL Clothing (Corsets,Tops, T-Shirts, Jumpers, Dresses, Skirts, Pants) & Handbags: We will not accept any returns if the items have been worn. The item must be returned in perfect condition, unwashed and with the swing tag still attached.
Anime/Collectable Figurines, DVD'S/Game's, Plush Toys/Pillows: We will not accept any returns on items that have been opened. All items must come back to us the way they were sent, in perfect and clean packaging.
Lingerie, Costumes, Hosiery, Hair Dye, Wigs, Glam Strips, Lashes, Nail Polish and Make-Up/Cosmetics: No Refunds or Exchanges, on these products due to Health and Hygiene Reasons.
If you have purchased an item which is the wrong size and would like to swap for another size or for another item, simply contact us and explain which size you would like to swap it for. We will then arrange for the correct item to be put aside for you through our suppliers. We process the exchange/refund when we receive your item back to our headquarters. Post all exchanged items with a REPLY PAID envelope or package so we can send the correct size back to you (Exchanges for certain brands may incur a fee, to be made via money order or direct deposit, instead of a return postage envelope to cover shipping costs). Return postage is available at customer's expense.
Please contact Neo-Geisha X to organise any returns before sending back items.
All returns are determined on a case-by-case basis by Neo-Geisha X and can be refused for reasons listed above. Please make sure products are in their original packaging, and come back to us in the condition in which they were received. Contact us at contact@neo-geishax.com.au within 7 days of receiving your order, if you would like an exchange or refund.
