Dark Glow Store

Shipping Policy

All orders are processed within 1-3 business days after purchase. We will always email you in case we run out of stock, or we have any logistic issues. We ship internationally. Estimated delivery time is 8-10 for Europe and 10-20 business days for US and other countries. N.B.: Some countries have strict custom rules that could lead to further delays; We do not have control over customs regulations. But it's our hope that the shipment is smooth. If you do not receive your item within the time indicated; please contact us and we will help you track your order. Remember we are here because of you.

Return Policy

Products must be returned within 3 days after receipt. All returned products must be in their original condition, must have all original tags and labels. We will not accept returns that have been worn, washed, modified, or damaged. You will be responsible for the return shipping cost unless the product arrived faulty or different from what was advertised. Our sole mission is to make sure you are happy with our products and service to you. Please contact us first so that we can find the best way to resolve the issue.

Refund Policy

If the product is faulty, fails to arrive or different from what you expected, you will receive a refund. You will be required to provide proof (such as photos) of the faulty products for evaluation. We process refunds with 5 business days