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Privacy Policy

This Privacy Policy describes the policies of E-MARKET JOANNA SEMIK, MAKLAKIEWICZA 17/42, Mazowieckie 02-642, Poland, email: e.market@o2.pl, phone: 0048886729770 on the collection, use and disclosure of your information that we collect when you use our website ( https://twojexxl.pl/ ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service. We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page. How We Use Your Information: We will use the information that we collect about you for the following purposes: Customer feedback collection Processing payment Manage customer order Dispute resolution If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law. Your Rights: Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at e.market@o2.pl. We will respond to your request in accordance with applicable law. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought. Cookies Etc. To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy. Security: The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Grievance / Data Protection Officer: If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at E-MARKET JOANNA SEMIK, MAKLAKIEWICZA 17/42, email: e.market@o2.pl. We will address your concerns in accordance with applicable law. Privacy Policy generated with CookieYes.

Shipping Policy

Orders are processed within 1-5 business days. We don't ship to P.O. Boxes. Estimated delivery time is 7-21 days for UK & Europe. US and Canada 10-30 days, Australia 15-40 days. In some countries have strict custom rules that could lead to further delays and local payments. We do not have control over customs regulations. If you do not receive your item within the time indicated, please email us at: e.market@o2.pl. Due to the blockage of most international flights due to the pandemic, there are currently long delays in the delivery of shipments. European shipments may be delayed up to 10-15 days (especially England - Brexit), shipments to America, Australia and Asia may be delayed up to a month (not counting standard time delivery specified in the product description).

Return Policy

Products must be returned with 14 days after receipt. All returned product must be in their original condition and in oryginal box, must have all original tags and labels. We will not accept returns that have been worn, washed, modified or damaged. You will be responsible for return shipment cost unless the product arrived faulty or different from what was advertised. If you have any questions or concerns, write to us: e.market@o2.pl

Refund Policy

If your complaint is justified and the goods are returned to us, you will get your money back within no more than 5 working days from the moment of receipt package from you.

Free Returns

Easy returns within 30 days.

Satisfaction Guaranteed

Hassle-free refunds & exchanges.

Secure Checkout

Privacy & security assured.

Global Shipping

We ship worldwide.