All our items ship within 1-5 days after payment clears. All of our jewelry is handmade to order and require at least 1-5 days for processing. Please make sure you have the full correct address including apartment number if applicable. Lulu and Blue is not responsible for packages that are not addressed correctly or incomplete, not deliverable, not picked up or sent back to us. You will be responsible for shipping fees for returned packages.
All sales of body jewelry are final unless it is our error. Please contact us within 3 days if there is an error with your order so we can authorize a return. Item must be in the original unopened sealed packaging. No returns will be accepted if seal is open. No unauthorized returns will be accepted. Please know your size before ordering. If you need help determining size please contact us, we are happy to help.
If there is an error on our part the return will be refunded within 3 days of us receiving the item back.
Easy returns within 30 days.
Hassle-free refunds & exchanges.
Privacy & security assured.
We ship worldwide.