Refuse to be Usual

Shipping Policy

made-to-order shoes require about 6-8 weeks production time. in-stock items will be shipped within 1-2 business days by international regular airmail with signature and tracking. express service is available upon request at additional charge.

Return Policy

return/exchange is accepted for all items EXCEPT for custom made items. item must be returned within 14 days in brand new, resellable condition. buyer pays return postage. postage is non-refundable.

Refund Policy

once item is returned, refund will be issued immediately. postage is non-refundable.