All items will be shipped using USPS first class mail 2-7 days after purchase. I will provide a shipping confirmation on domestic (US) orders to make sure the item reaches you in good health! INTERNATIONAL ORDERS There is no tracking on international mail. International orders average 1-2 weeks for delivery once the item has shipped. However, USPS' policy claims that international orders can take up to 45 days for delivery and a package cannot be claimed as lost until the 45 day period. After 45 days, if your package is not delivered, please contact us so we can figure out an alternative. Tart Heart is not responsible for lost mail. We will not refund or replace items lost in the mail for no cost. However, we will offer a special rate to replace the item. If extra protection is desired, contact us before purchasing so we can adjust shipping rates.
Satisfaction is my main priority. I guarantee my work and will replace any item that is defective. Postage on returns will only be covered if the workmanship is faulty or it is some fault of Tart Heart. It's a rarity though - I don't ship it if it isn't right! If you purchase a Tart Heart item and are not completely satisfied, I will issue a store credit or exchange up to 14 days after receipt of the order.
As noted in Return Policy section, if you are not satisfied for any reason, a store credit or exchange will be given up to 14 days after receipt of the order.
Easy returns within 30 days.
Hassle-free refunds & exchanges.
Privacy & security assured.
We ship worldwide.