Steam Forged Studios

Shipping Policy

We strive to make sure that each order is shipped with a tracking number for customer convenience. Item(s) will be shipped promptly after payment has been received.

Return Policy

If you find that you are not happy with your' purchase we will refund the amount of your' purchase (minus the original shipping costs) for up to seven days from the date you have received your' item. It must be in it's original undamaged condition and the buyer is responsible for the return postage. We can be contacted about any other issues and will address them accordingly.

Refund Policy

Full refunds will be issued if requested unless the item has been shipped before the request has been received. If the item has already shipped then the policy reverts to the procedures covered in the return policy.Down payments on custom orders will not be refunded if canceled by the customer to cover material cost unless otherwise noted. A full refund will be issued in the rare case that we can not complete a custom order in the allotted time or because of other issues where Warfire Forge is at fault.