Est. 2012

ZenGarden

Member since 2013

Croatia

Shipping Policy

SHIPPING COSTS: Packages are carefully packed. Items are always GIFT wrapped and sent in bubbled envelopes. I ALWAYS refund the extra shipping cost if it comes out to be grossly over estimated for your location. Items will be shipped within 4-7 business days of receiving payment. You will be notified by email as soon as your order has been shipped. INTERNATIONAL SHIPPING: Approximate delivery time will vary according to your location. It shouldn

Return Policy

RETURNS OR EXCHANGES If you are not completely satisfied please contact me right away to let me know if this will be a return or if you prefer an exchange. This excludes custom orders*** I accept returns or exchanges for purchased items within 30 days of the shipping date. Please email me within 7 days of receiving your order to arrange for a refund or exchange. Returns or exchanges made without prior notification may not be processed. Product must be returned in the same condition as it was received. Shipping charges are non-refundable and are full responsiblity of customer. Your refund will be issued when return items are received. I cannot be responsible for lost or damaged items. For that reason I strongly recommend you send it with a delivery confirmation and/or insured. In case of receiving damaged item, please return the item (you will be compensated for shipping costs) and I will either replace it or issue a refund, your choice. LOST OR DAMAGED ITEMS We cannot be responsible for items lost in the mail or damaged during transit. For this reason I carefully wrap all my items. Please feel free to contact me with any questions.

Refund Policy

If you are returning your item refunds will be payed when the product has been returned in the same condition as it was received. Shipping charges are non-refundable and are full responsiblity of customer. Your refund will be issued when return items are received.