Kim I -
United States
Verified buyer
Overall fit: Large
Size purchased: S
Had to email the seller to ask if the item had been shipped 3 weeks after purchase, apparently that was a reminder to them to ship the jacket. Because the sleeves fit nothing like the image shown, I decided to return the jacket. The body of the jacket fit well, the arms were HUGE. It looked more like a straight jacket and did nothing to flatter the shape of my arms. Sent pictures to the seller and they offered to 'fix, but I opted for the return/refund. I paid $25 for shipping and have not yet been reimbursed for my initial purchase. Tracking information shows the jacket was delivered to the seller almost a week ago. This was my first purchase from this website (Rebels Market) and will be my last. Cool concept, but very very very disappointed with this experience. Time will tell if I have to issue a dispute to get my $90 back. I'm not one to complain, but, holy hell, buyer beware!
Our Response
shipping time is clearly mention on product listing page,7 to 10 days handling time and 2 to 3 days required after shipping arrival time,buyer having some fitting issue with arms,we offer her a replacement free of cost but she refused and return the coat,amount is refund back to her on same day when return item is arrived back to us,but she told us she received an email from paypal but dose not found amount in her account,after couple of hours issue was resolved
