Jesus -
Spain
Verified buyer
Overall fit: Too small
Size purchased: M - 100cm Chest
Color purchased: Black
Very upset with the hole process of buying: first, the first sending gets lost, a new jacket is sent: 5 seconds to receive it and it is too small! My chest contour is 100cm, which, according to the size dropdown of the product, one would think that corresponds to an M size. Wrong! The jacket does not close or even zip and the sleeves are two or three sizes shorter than the one that would fit. Really upset and dissapointed about this buy.
Our Response
Hi, Jesus,
We are sorry to hear of the problem that you have encountered with your item. As to provide better assistance, it would be much appreciated that you send us photos showing the measurement of the item that you received.
Please send photo/s to: fabthreads254@gmail.com
Once we receive this information we will be able to correctly assess the issue and make appropriate arrangement to rectify this without delay.
We are looking forward to your email with photos attached soon.
Kind regards,
Fab Threads
Customer Response
Not five seconds, but five weeks total time from the order placement to the moment i have received it.
