Illustrated Ink

Shipping Policy

I ship within 48 hours of receiving payment on a weekday. All paper goods and prints are shipped via First Class Mail with delivery confirmation. Hand painted pieces are shipped via UPS Ground or USPS Priority Mail, also with tracking and delivery confirmation. International: I ship everywhere! All prints, paper goods, and smaller packages will be shipped via First Class Mail International. Larger packages (over 4 lbs.) must be sent via Priority mail International. Please note: My packages are customs marked with the accurate cost and contents, and your country may charge you customs fees. I'm sorry, but I can't change information on the customs form. Local pick-up is available if you live in Austin.

Return Policy

Please let me know if you're not happy with your purchase from my shop. I take a lot of pride in my business and I truly want you to be a satisfied customer. I will do my best to remedy the situation!

Refund Policy

Please let me know if you're not happy with your purchase from my shop. I take a lot of pride in my business and I truly want you to be a satisfied customer. I will do my best to remedy the situation!